Frequently Asked Questions
Everything you need to know about your gear and your order.
What is a Kula Cloth® and how do I use it?
A Kula Cloth® is a reusable antimicrobial pee cloth designed for anyone who squats when they pee. To use it, simply wipe with the plain black dimpled side after urinating. Do not use it for bowel movements.
How do I clean my Kula Cloth® while on the trail?
During the day, simply hang it from your pack to dry; the UV rays from the sun and the antimicrobial silver-infused fabric help keep it clean. For multi-day trips, you can rinse it with a small amount of biodegradable soap and hang it to dry.
How long does shipping take?
Most orders are processed within 1-3 business days. Domestic shipping within the USA typically takes 3-7 business days, while international shipping times vary depending on the destination and customs processing.
What is your return policy?
Due to the hygienic nature of our products, we cannot accept returns on used Kula Cloths. However, if your item is unused and in its original packaging, you may return it within 30 days of purchase for a full refund.
Is the Kula Cloth® waterproof?
Yes, the printed side of the Kula Cloth® features a waterproof breathable fabric (PUL) to ensure that your hands stay completely dry while using the cloth.
Do you offer international shipping?
Yes, we ship worldwide! Please note that international customers are responsible for any customs fees, duties, or VAT taxes imposed by their respective countries upon arrival.